Venues of Distinction Terms and Conditions for Havengore

All bookings for functions are accepted by Venues of Distinction Ltd (herein referred to as "the company") subject to the following terms and conditions.

1. Upon entering into an agreement with the company the client shall pay charges advised in correspondence.

2. At the time of booking an initial boat fee is required. A further amount is due 30 days prior to the date of the function. Failure to pay entitles the company to cancel the booking.

3. The client shall, not less than seven working days before a function is due to take place, inform the company in writing of the number of persons who will attend the same.

4. The contract price shall be calculated on whichever of the following bases is agreed between the company and the client.

a) such global sum may have been agreed; or
b) the total sum arrived at by multiplying the agreed per capita charge by the number notified to the company under the provisions of clause 3 hereof; or
c) the total sum arrived at by the multiplying the agreed per capita charge by the minimum number of persons to attend, as stated by the number who do attend, whichever is the greater; or
d) such other method of calculation as may have been agreed.

5. In the event of circumstances arising which are beyond the company's control and which render impracticable performance by the company of its obligation in respect of any booking, the company shall be entitled to cancel such booking without incurring any liability to the customer in respect of such cancellation. The circumstances hereinbefore referred to include (but are not to be taken as being limited to) breakdown, damage to or destruction of any venue (whether by fire or otherwise), strikes, lockouts, industrial unrest, acts of terrorism, shortage of labour or food/or beverage supplies. In the event of such an occurrence the company will endeavour to find a replacement vessel but are not under obligation.

6. The company shall not be liable for loss or damage to property of the customer of any guest suffered or incurred whilst in the company's premises, save insofar as the same may be caused by the default of the company, its servants or agents.

7. All clients property is to be removed at the end of an event. When impractical and by arrangement with the master it will be held at the company base for up to 24 hours after the hire terminates.

8. As between the customer and the company, the customer shall be responsible for bringing the provisions of clause 6 hereof to the attention of any guests attending any function which is or forms part of the subject matter of the agreement between the company and the customer.

9. No wines or spirits or food may be brought onto the premises by customers or guests for consumption on the premises unless prior agreement with the company.

10. All meetings or other functions must finish at the time specifically agreed by the customer with the company. Each vessel must be left in the state and condition in which it was found by the customer prior to the commencement of the function.

11. The customer shall be liable for any damage caused to the vessel or premises or any furnishings, utensils or equipment therein by the wilful act or default of the customer or any guest or employee of his and shall pay to the company on demand the amount required to make good or remedy such damage, including compensation for loss of business whilst damage is being repaired.

12. The customer shall be entitled to cancel the booking by giving notice in writing to the company. The following cancellation fees and transfer fees will apply: If cancelled more than 8 weeks before the date of function - 50% of boat hire.
If cancelled less than 8 weeks before but not more than 6 weeks before the date of the function - 100% of boat hire if the vessel cannot be re-let.
If cancelled less than 2 weeks before the date of function - 100% of boat hire entertainment and catering.
All transfers shall incur a transfer fee charge.

13. Throughout the period of hire, the vessel shall remain under the complete control of the master and crew appointed by the company and the orders of the master throughout the period of hire will be obeyed by the customer and passengers.

14. The scheduled trip may be varied by the master at his absolute discretion in the event of his considering that such variation is desirable through any cause whatsoever.

15. The company reserves the right to substitute for any vessel hire another vessel of a capacity sufficient to accommodate the number of persons expected to be carried in the event of substitution becoming necessary due to operating difficulties or to any other cause which the owners could not have reasonably have foreseen.

16. The customer undertakes that no tickets shall be issued or sold to the general public and that all persons who embark on the vessel are genuine and bona fide members or guests of the company, club or association named in the contract.

17. The Embarkation time/Embarkation point and Disembarkation time/Disembarkation point are not guaranteed by the company which will use its reasonable endeavours to comply therewith.

18. No animals or birds may be brought upon the vessel without the written permission of the company.

19. If the client has any comments during the function the Captain or Function Manager will be happy to discuss these at the time. Any complaints must be notified to either the Captain and/or Function Manager at the time and then restated in writing to the company no later than 3 days after the function. Failure to comply with this request will indemnify the company from the payment of any compensation.

20. No variation of the terms contained herein shall be binding on the company unless reduced in writing and signed on behalf of the company by a director or manager thereof.
Note: These Terms & Conditions do not affect your statutory rights.